About Us
Our Grand Rapids Team
Meet Santi & Emily
A local family. A local business. A commitment to taking care of people.
We’re Santi and Emily, and we’re excited to call Grand Rapids home again.
We’ve been married for almost 15 years and are raising two boys who keep us busy, active, and constantly moving. Emily was born and raised here in West Michigan, and it’s also where we first met. After spending several years living away from Michigan, including time in Raleigh, North Carolina, we always knew there was a good chance we would come back someday.
We missed our family. We missed the community. We even missed Michigan’s four seasons.
When the opportunity came to build something of our own together, we looked at each other and thought, “Why not?”
Why Cleaning?
We know that keeping a home clean takes time. A lot of it.
And time is something families never seem to have enough of.
We wanted to build a business that helps give some of that time back. Time to spend with your kids. Time with family and friends. Time to enjoy Michigan. Or, sometimes, simply time to come home after a long day and enjoy a clean, comfortable, great-smelling house without having to spend your Saturday cleaning it.
But we also knew from the beginning that this business couldn't be only about cleaning homes.
It had to be about people.
Taking Care of the People Who Take Care of Your Home
We believe a great cleaning company starts with people who care.
That means caring about our customers, but it also means caring deeply about the professional house cleaners who make everything we do possible.
We want the people who work with us to feel listened to, cared for, respected, and happy to come to work every day. We never want our cleaners to feel like they come second.
Because when we take care of our cleaners, they can take better care of our customers.
And when our cleaners take pride in their work, you feel the difference when you walk through your front door.
For us, a great cleaning job starts with care and attention to detail. It's not just about getting a house clean. It's about knowing that someone treated your home with the same care they would give their own.
Built on Experience, Guided by People
Our careers have taught us a lot about taking care of people.
Emily began her career as an elementary school teacher before moving into roles focused on volunteers, community work, social media, and nonprofit organizations. Working with people from so many different backgrounds taught her the importance of patience, compassion, and making people feel heard.
Santi has spent his career in technology, working directly with customers, solving complex problems, and leading and developing teams. Over the years, he learned something that became especially important to us: strong teams are built by investing in people.
Those experiences shaped how we want to run this company.
We want professionalism and quality to matter. We want our customers to know they can count on us.
Meet Santi & Emily A local family.
Byron Center, MI
Two Maids prioritizes customer service and quality
At Two Maids, our goal is to make a difference in people's daily lives. We help busy families maintain beautiful, clean and healthy homes and take care of the chores that no one has the time or energy to do. We proudly serve our customers so they can focus on what matters most to them.
Two Maids actively supports the "Cleaning for a Reason" organization, which offers free housecleaning to people undergoing cancer treatment. Most of us have experienced cancer first-hand and we know that the kindness and service of others is a blessing that can provide some comfort and peace of mind in challenging times. Two Maids is proud to play a small part in that effort. We also partner with Alliance for Hope International to help provide support and care for survivors of domestic violence.
At Two Maids, we endeavor to build dedicated and honest teams that looks forward to caring for your home. We know that providing our Professional House Cleaners with a growth plan, healthy compensation, and an environment that fosters encouragement and compassion will result in happier employees that can better meet or exceed our customers expectations.
Two Maids cherishes the value people with disabilities bring to all aspects of life and we strive to ensure access to employment opportunities and our services where possible. We work diligently to align our websites and web applications with the latest Web Content Accessibility Guidelines (WCAG). We work to keep pace with these ever-evolving standards because we recognize their importance in making the digital world a more accessible environment for those with disabilities. View Accessibility Statement.